Safety & Scam Warnings
Slotupia is free, so anyone asking you for money, bank details or ID in our name is not us. Here's how to stay safe.
Official addresses
- Website: slotupia.com
- Game: play.slotupia.com
- Support: support@slotupia.com
Any other domain, "mirror" site or number using our name is not official.
Common scams
- "Cash out your Slotupia winnings": there is nothing to cash out. Slotupia has no withdrawals.
- "Earn Naira daily playing Slotupia": false. Points have no cash value.
- Ticket or account sellers: tickets are free and accounts can't be transferred.
- "Slotupia APK" downloads: we never distribute APK files. Install the web-app from your browser.
- Fake support agents asking for your OTP, password, BVN or bank PIN.
- "Pay to unlock" offers: nothing in Slotupia is for sale.
Protect your account
- Never share your verification code or password.
- Use a unique password.
- Bind your email in My › Personal Info for recovery.
- Sign out on shared phones.
- Watch for messages that pressure you to act fast.
Spotting fake ads
Real Slotupia ads say "free tournaments" and "points only". If an ad promises money, withdrawals or "no deposit cash", it's not ours; please report it to us and to the platform.
Report a problem
Email support@slotupia.com with screenshots, the link or number used, and the time (WAT). For fraud involving your bank, contact your bank immediately.
Young people
Slotupia is 18+. Parents can use device controls and should tell us if a minor is playing.
Gambling help
If gambling elsewhere is causing harm, see the Nigerian helplines on our Responsible Play page.
What Slotupia will and will not ask for
| We may ask for | We will never ask for |
|---|---|
| Your player name | Your password or SMS code |
| The phone number you registered with | BVN, NIN or ID documents |
| Phone model and browser | Bank details, card PIN or payments |
| Screenshots of the problem | Remote access to your phone |
If you were scammed
Stop contacting the scammer, keep screenshots, report the account or ad on the platform where you saw it, tell us at support@slotupia.com, and if money was involved, contact your bank straight away.
What to include in a message
Tell us your Slotupia player name (never your password), the device and browser you use, what happened and roughly when. A screenshot helps. For match problems, include the format and start time from your Match Record.
Response times
We aim to reply within two working days. Questions already answered in the FAQ are the fastest to resolve, so check there first.
Staying safe online
Slotupia staff will never ask for your password, bank details, BVN or payment of any kind. Ignore anyone claiming to sell tickets or points, or offering to convert points to cash; that is not possible and is a scam. Report such messages to us.
Need support for gambling harm?
If you are worried about gambling, including betting apps, the organisations on our Responsible Play page offer free, confidential help in Nigeria.
Quick answers
Is Slotupia really free?
Yes. There is no deposit, no purchase and no subscription. You play with free coins in tournaments entered with free tickets.
Can I win money?
No. Slotupia is points only. Points move you up the leaderboard and the weekly Player Ranking but have no cash value and cannot be withdrawn or exchanged.
How do I get tickets?
Check in daily for 3 free tickets, invite friends, complete missions and join events. See all ten ways.
What do I need to play?
A phone or computer with a modern browser and an internet connection. There is nothing to download.
Who can play?
Slotupia is for players aged 18 and over.